DVA Coordinated Veterans’ Care (CVC) Program
The Coordinated Veterans’ Care (CVC) Program is a specialised, team-based initiative to provide enhanced support for Gold Card holders with one or more targeted chronic conditions or complex care needs and those at risk of unplanned hospitalisation. This program is designed to improve veterans’ health outcomes and quality of life by facilitating coordinated and personalised care.
Support Services Provided
- Personalised Care Plan: Your GP, in collaboration with a nurse coordinator and in consultation with you, develops a personalised Care Plan. This plan outlines specific health goals and strategies tailored to your individual needs.
- Team-Based Approach: Your GP and nurse coordinator oversee and manage your health. They coordinate care across various healthcare providers to ensure comprehensive support.
- Regular Monitoring and Support: Your nurse coordinator regularly contacts you to monitor your health status and progress towards your health goals. They provide ongoing support, answer questions, and address any concerns you may have.
- Feedback and Appointment Assistance: The nurse coordinator provides feedback to your GP regarding your health progress. They also assist in scheduling appointments with other healthcare professionals, ensuring timely access to necessary services.
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Potential Services Offered by General Practice
General practices participating in the CVC Program can offer a range of services to support veterans, including but not limited to:
- Chronic disease management and monitoring
- Medication management and reviews
- Mental health support and counselling
- Allied health services such as physiotherapy, occupational therapy, and dietetics
- Coordination of specialist referrals and hospital services
- Health education and self-management support
- Home visits and telehealth consultations where appropriate
The CVC Program aims to provide veterans with comprehensive, integrated care that enhances their overall well-being and reduces the risk of hospitalisation through proactive management of chronic conditions and complex care needs.