Shoalhaven Family Medical Centres
At Shoalhaven Family Medical Centres, we are committed to protecting your privacy and ensuring that your personal information is handled with transparency, security, and care. This Cookie Policy outlines how and why we use cookies on our website, in line with the Privacy Act 1988, the Australian Privacy Principles (APPs), and the RACGP 5th Edition Standards, particularly those relating to information security and patient privacy.
- What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help the site remember your preferences, improve user experience, and collect limited analytical data. - Why We Use Cookies
We use cookies on our website to:
Improve website performance and loading speed
Enhance user experience by remembering your preferences (e.g. accessibility features)
Analyse how visitors use our website to help us improve its functionality and content
Maintain site security
We do not use cookies to collect sensitive health or medical information. - Types of Cookies We Use
Strictly Necessary Cookies: These are essential for the website to function properly. They enable core features such as page navigation and access to secure areas.
Performance & Analytics Cookies: These help us understand how users interact with the site (e.g. which pages are visited most often). All data collected is anonymous and used solely for internal analysis.
Functionality Cookies: These remember your preferences (such as font size or accessibility settings) to enhance your browsing experience. - Third-Party Cookies
We may use trusted third-party services, such as Google Analytics, to collect standard internet log information and details of visitor behaviour. This information is processed in a way that does not directly identify anyone.
We do not allow third-party advertising cookies on our site. - Managing Cookies
You can manage or disable cookies at any time by adjusting your browser settings. Please note that disabling some cookies may affect the functionality and experience of our website.
Here are links to cookie management instructions for common browsers:
Google Chrome
Mozilla Firefox
Safari
Microsoft Edge - Privacy and Data Protection
Cookies are used in a way that complies with our Privacy Policy. We do not use cookies to track identifiable health or personal data, and all analytics are aggregated and anonymised. - Policy Updates
We may update this Cookie Policy from time to time to reflect changes to legislation or technology. The updated version will always be available on our website with the effective date clearly stated. - Contact UsIf you have any questions about this Cookie Policy or how we use cookies, please contact us:Shoalhaven Family Medical Centres